Healthcare Trust & Security Center

HIPAA & HITECH compliance built into our core architecture.

Protecting sensitive electronic Protected Health Information (ePHI) is not an afterthought — it is the foundational requirement of every line of code we ship.

Business Associate Agreements (BAA)

We sign legally binding BAAs with all covered entities, committing to federal standards for safeguarding Protected Health Information (PHI).

Standard BAA issued instantly for Enterprise accounts
Clear breach notification obligations within 24 hours
Subcontractor & cloud infrastructure compliance indemnification

Zero-Knowledge Tenant Isolation

Strict multi-tenant security policies ensure clinical records for one clinic cannot ever be queried, read, or modified by any other clinic.

Cryptographic isolation at database engine level
Tenant UUID validation on every database query
Sandboxed memory space in secure cloud clusters

End-to-End Cryptography

All data is encrypted in transit using TLS 1.3 and at rest with FIPS 140-2 validated AES-256 bit military encryption.

Encrypted database disk volumes and file attachments
Strict HSTS header enforcement preventing downgrade attacks
Automated cryptographic key rotation every 90 days

Immutable HIPAA Audit Logging

Every patient record view, prescription generation, and export is recorded with user identity, timestamp, IP address, and payload diff.

Tamper-proof audit logs retained for 7 years
Immediate alert triggers on abnormal patient data bulk access
Exportable audit logs for federal compliance audits

Role-Based Access Control (RBAC)

Granular clinical roles ensure staff only access data required for their specific healthcare function.

Clinic Admins, Doctors, Nurses, Pharmacists & Receptionists
Receptionists cannot access clinical diagnosis or medical history
Cashiers only view invoice and payment reconciliation data

Disaster Recovery & High Availability

Continuous point-in-time recovery (PITR) with multi-region automated replication ensuring 99.99% availability.

Zero-RPO synchronous replication across availability zones
Daily automated geo-redundant encrypted snapshots
Documented Disaster Recovery Plan tested quarterly
Compliance Pack

Download Clinical Security & Architecture Whitepaper

Includes our technical threat model, encryption specifications, disaster recovery plan, and SOC 2 Type II controls.

Download Whitepaper